Privacy Policy

1. Introduction

HospitalsInfra provides hospital infrastructure, healthcare engineering, construction and related technical services. Our website allows visitors and prospective clients to learn about our services and contact our team regarding potential projects.

This Privacy Policy applies to information collected through the HospitalsInfra website and related online enquiry interactions.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us.

Information Provided Through Forms

When you submit an enquiry or contact form, we may collect information such as:

• Your name
• Email address
• Phone number
• Service or project requirement
• Project-related information
• Your message or enquiry details
• Other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically. Depending on the technologies implemented on the website, this may include your IP address, browser type, device information, operating system, referring website, pages visited and general website usage information.

3. How We Use Your Information

We may use the information we collect for legitimate business, operational and customer-service purposes, including:

• Responding to enquiries and requests.
• Understanding your hospital infrastructure requirements.
• Providing information about our services.
• Preparing or discussing project requirements.
• Arranging consultations and project discussions.
• Providing quotations or service-related information where applicable.
• Communicating with prospective and existing clients.
• Improving our website and online services.
• Maintaining website security.
• Preventing misuse, fraud or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

4. Project & Service Enquiries

HospitalsInfra provides services related to healthcare infrastructure and hospital projects. When you contact us regarding a project, the information you provide may be used to understand the scope and requirements of your project.

This may include information about services such as hospital planning, fire safety systems, electrical systems, medical gas systems, plumbing and drainage, modular operating theatres, security systems, communication systems, water and waste solutions, solar solutions and other healthcare infrastructure requirements.

5. Communication With You

If you contact HospitalsInfra through the website, email, phone or another communication channel, we may use the contact details you provide to respond to your enquiry.

Communications may relate to your requested service, project requirements, consultations, quotations, technical discussions, project coordination or other information relevant to your enquiry.

Where permitted by applicable law, we may also communicate with you regarding services or information that may be relevant to your business requirements.

6. Information Sharing

We do not intend to sell or rent your personal information to third parties.

Information may be shared when reasonably necessary to operate our business, respond to enquiries, provide requested services, maintain our website or perform related business functions.

This may include trusted service providers who assist with website hosting, technical support, communication, analytics, security or other operational services.

We may also disclose information where required by applicable law, legal proceedings, government authorities or where necessary to protect our legal rights, website security or users.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, remember preferences and improve the user experience.

Cookies are small files that may be stored on your device when you visit a website. Some cookies may be necessary for website functionality, while others may be used for analytics, performance or other purposes.

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while reasonable measures are taken, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

This may include responding to enquiries, maintaining business records, managing client relationships, resolving disputes, protecting our legal interests and complying with applicable legal or regulatory requirements.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include requesting access to, correction of or deletion of certain personal information held by us.

You may also contact us regarding concerns about the handling of your information or regarding certain communications.

To submit a privacy-related request, please contact us using the contact details provided below.

11. Third-Party Websites & Services

Our website may contain links to third-party websites, social media platforms, communication services or other external resources.

These third-party websites operate under their own privacy policies and terms.

HospitalsInfra is not responsible for the privacy practices, security or content of third-party websites that we do not control.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our website and services are intended primarily for businesses, healthcare institutions, professionals and adult users.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information through our website, please contact us so that appropriate action can be considered.

13. Changes to This Privacy Policy

HospitalsInfra may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, legal requirements or privacy practices.

When changes are made, the revised Privacy Policy will be published on this page together with an updated "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact HospitalsInfra using the details below.